MODEL CITIZEN CHARTER

A Model Citizen Charter has been setup for the convenience of General Public.

1.

Enquiry

On Working Day from 10AM to 5PM

2.

Application for verification of
residence/ Domicile

On Working Day from 10AM to 5PM

3.

Street Light Complaints

On Working Day from 10AM to 5PM

4.

Repair of Street Light Points

Within Seven Days

5.

New Street Light Points

Within One Month after the approval of
the house.

6.

No Objection Certificate for Water Supply and Electrical Connection.

Within three days after the Completion of the new Building.

7.

Reservation of Rehan Basera.

10 Days before the function.

8.

Marriage Registration
(a) Up to 30 days              
(b) Up to 90 days
(c) After 90 days up to one year
(d) After one year with order of Executive Magistrate
(e) Issue of Marriage Certificate

On working day 10 A.M. to 5 P.M.
Rs. 5/-
Rs. 10/-
Rs. 50/-
Rs. 50/-

Within Three Days@ Rs.100/-

9.

Repair of Hand pumps

Within Seven Days after the receipt of
Complaint.

10.

Repair of road/Path
( In Emergency work)

Within Seven Days.

11.

Water Connection/ Billing

Water Supply System maintained by
the IPH Department

12.

General Information Regarding House Tax
(a) Nagar Panchayat Daulatpur Chowk is charging house tax@ 12.5% of annual ratable value of all the buildings in the Municipal Area.
(b) Annual ratable value is determined and finalized after service of proposed assessment notice to the individual owners / occupiers.
(c) Every objection against assessment or amendment of assessment is heard after affording reasonable opportunities of being heard.

13.

Billing House Tax
(a) Issue of Bill
(b) Deposit of Bill
(c) Mode of Payment

 

Yearly.
Within 15 Days.
In cash and by Cheque. 20 % rebate if
bill paid within 15 Days.(2012-2013)

14.

Sanitation & Solid Waste Management                               (a) Complaint Regarding Sanitation /Cleaning of Roads and Public places
(b) Collection and Removal of
Garbage.                                            (c) Collection and Removal of
Garbage on receipt of Non
Lifting.
(d) Removal of carcass

 

Complaints entertained regularly on Working  Daily

 

Regularly

Being lifted Regularly

 

Receiving intimation regarding carcass
Action taken within 12 Hours.

15.

Complaints                                (a) Lodging of complaint
(b) Attending / disposal of complaint

 

Telephone no. 241310
Within 24 Hours.

16.

Sewerage Connection/ Complaints

N.A.

17.

Death & Birth Registration
(a) Registration from 1to 21 days after birth / death.
(b) Registration from 21 to 30
(c) Registration from 1 month to one year Birth/ Death
(d) After One Year
(e) Issue of Birth/Death Certificate

 

10 AM to 5 PM on any working days

Late fee Rs. 5/- on any working day
After Order by CMO Una.

With Order of Executive Magistrate.
Within Three Days

18.

Building Plans
(a) Availability of application form
(b) Submission of Building Plans
(c) Deposit of Fee/ Other Charges.

 

(d) Communication Deficiencies
(e) Final Disposal of building plans if complete in all respect.

 

Available

On working day between 10 AM to 5PM
On the receipt of building application
fee is being charged @ 2.5 Per Sqm. for
residential building and @5.00 Per Sqm
for Commercial Building
Within 30 Days
Within two months.

19.

Food and non Food Licenses.

Issued by Health & Family Welfare Department.

20.

Public Authority under the Right to
Information Act 2005.
(a) Public Information Officer.
(b) Assistant Public Information
Officer.
(c) Appellant Authority.

 

 

Secretary Nagar Panchayat Daulatpur Chowk.
Junior Engineer NP Daulatpur Chowk.

Sub Divisional Officer (C) Amb.


Daulatpur's Chowk Images